Who is this system for?
Real estate offices, property managers and residential or commercial portfolio operators coordinating leasing, brokerage, operations and each party’s records.
Modules & tasks
- Properties, units, owners, occupancy and documents
- Buyer and tenant enquiries, viewings and brokerage activity
- Leases, renewals, instalments, deposits and commissions
- Collections, arrears and owner and tenant statements
- Maintenance requests, move-in and move-out inspections and contractors
How does the workflow run?
- Register the property, units and owner agreement and identify what is available to market or lease.
- Track enquiries and viewings and review the offer before recording the agreement.
- Schedule charges and record collections and maintenance requests throughout the lease.
- Manage renewal or move-out, inspection and settlement, then issue the owner statement.
Roles & permissions
- Office management
- Broker or leasing coordinator
- Property manager
- Finance
- Owner and tenant under their respective permissions
Data & integrations
- Accounting, payment gateway and messaging service
- Property website and listing channels that permit integration
- Official contract platforms where an API and integration approval are available
Deliverables & acceptance
- Property, unit and lease structure with commission and collection rules
- Agreed brokerage, property management and stakeholder portal interfaces
- Tests for conflicting unit reservations, payment reconciliation and owner statement access
Requirements for scoping
Contract registration, property valuation and licensed brokerage follow the responsible authority’s procedures. Development implements approved requirements and does not assume automatic acceptance by an external platform or unreviewed statutory calculations.
A system-specific acceptance example
Record a lease payment; update only its balance and reject assignment to property outside the user’s scope.
Implementation plan & cost
The discussion starts with users, workflows, data volume, integrations and the existing system. Priorities are agreed, followed by a written first-release scope, cost, schedule and acceptance criteria. Later phases can follow business needs.
Explore related evidence
The acceptance criterion above is a planning example; actual tests follow your project scope.
Skoon — Property and Office Management Related decision guideQuestions about this solution
Can brokerage and property management share one system?
The client and property journey can connect enquiries and viewings to leases, collections and maintenance, while separating brokerage access from owners’ financial data.
Can each owner see only their own properties?
The portal displays only the properties, statements and documents authorized for that owner, with access tested at record and file level.
How are deposits and overdue payments handled?
Charge types and deposit balances are defined separately from rent. Payments and settlements are then recorded through an approved process with review reports.